Telemedicine: Billing Complexity

The Institute for Healthcare Improvement developed a framework called the Triple Aim:  Improve the patient experience of care (including quality and satisfaction), improve the health of populations; and reduce the per capita cost of health care.  One very viable and increasingly popular way to achieve the Triple Aim is telemedicine.  When the Triple Aim is combined with … Continue reading Telemedicine: Billing Complexity

Integrity, Courage: The Foundation of Innovation

Innovation…the word evokes promise, hope, and excitement.  For some industries and cultures the drive to innovate is in their DNA. The thrill of bringing a new service or product to benefit people drives growth and reward. At the other end of the spectrum are people who find innovation to be scary, nerve racking and risky.  Still others adopt … Continue reading Integrity, Courage: The Foundation of Innovation

Telepsychiatry: An Emergency Department Solution to Overcrowding

First published as: How to Get an Emergency Department Psychiatric Consult in Under 60 Minutes Sarah, an ED nurse, looked toward Room 3 with concern. Her patient Joseph, a young man not much older than herself, had been waiting for most of her shift for a psychiatric consultation. When he'd first arrived, he seemed anxious … Continue reading Telepsychiatry: An Emergency Department Solution to Overcrowding

Serious Mental Illness: Using Technology to Achieve Better Patient Care and Outcomes

Few groups are as impacted by healthcare disparities than the mentally ill.  People who suffer from mental illness categorically suffer from General Mental Health and Substance Abuse (GHMSA) or serious mental illness (SMI). The SMI population is comprised of patients who are diagnosed with Major Depressive Disorder, Bipolar I, Bipolar II, Schizophrenia, Obsessive Compulsive Disorder, … Continue reading Serious Mental Illness: Using Technology to Achieve Better Patient Care and Outcomes

Telemedicine Legal Resources: Licensure, Credentialing, and Privileging

Perhaps the most complex issues associated with telehealth are the legal issues. A thorough understanding of the legal and regulatory issues associated with telehealth is critical to successful deployment.  One legal expert in the field is Nathaniel Lacktman.  He publishes frequently and has recently provided a recap of telehealth policy issues.  Another legal expert is Alexis Gilroy. … Continue reading Telemedicine Legal Resources: Licensure, Credentialing, and Privileging